Online Computer Connection remote computer repair for residential and businesses

Online Computer Connection 888-710-9006
"Veteran Owned"

Nationwide Support
Satisfaction Guaranteed

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 FAQ's
In this section you will find the most commonly asked questions of  Online Computer Connection. This section is created so you can have you questions answered ahead of time. If you have a question you don't see listed feel free to call and inquiry about it.

  • Is this safe?
    Yes, the user must initiate the session and has the ability to end the session at any time with a simple click. Once you contact us with your computer problem you will initiate the session and our technician will only perform those functions necessary to correct your problem. Once the problem has been corrected the session will close and be permanently gone from your system.

  • Why let just anyone connect to my computer?
    You are not just letting anyone connect to your computer. You have contacted
    Online Computer Connection to resolve your problem. We use only North American based technicians that are also business owners in communities like yours.

  • What if you can't fix it remotely?
    If for some reason Online Computer Connection can not resolve your problem then there will be no cost involved. If we are not able to resolve it we can still dispatch a technician to your location in order to resolve the problem.

  • What types of problems can you fix?
    Pop ups, spyware, adaware, slow computers, hardware errors, e-mail setup, and a variety of other problems.

  • What are your hours?
    You can contact us 24 hours a day in order to schedule service. We will then schedule a time that is convenient for you.

  • Who is actually going to work on my computer?
    Each and every Online Computer Connection technician is highly qualified with years of experience in the Information Technology field. All technicians are also business owners in communities like your own. Depending on the problem we may assign a technician for that particular problem such as "security" issues.

  • What kind of access will you have? 
    Once you establish the connection with the technician they will have the same access as if they were sitting in front of your computer. At the same time you will be able to watch everything that is taking place while they are servicing your computer.
  • Having Problems With:
    • Pop Ups
    • Spyware / Adware
    • Slow Computer
    • Viruses
    • Error Message
    • Email Setup
    • Printing Problems
    • Software Installs
    • Internet Security
    • Online Training


       

    If in Virginia looking for local on-site support contact Computer Medics of Northern Virginia LLC
    Computer Medics of Northern Virginia LLC serving Fredericksburg Stafford Woodbridge Fairfax

    We Can Help You:

    Let Online Computer Connection fix
    your computer when it's convenient
    for you.
    No more having to wait on a
    technician,we are only a phone
    call away.

    888-710-9006

    Onsite support also available
    .
    Over 12,000 Technicians available
    for dispatch to your your location.

     

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